• We offer our customers comprehensive, competitively priced and environmentally friendly solutions that meet their power generation and engine needs.

Privacy policy

BERGERAT MONNOYEUR SRL, having its registered office in Mogosoaia, str. Morii nr. 5, jud. Ilfov (hereinafter referred to as ’the Company’ or ’We’), as an independent data controller, would like to inform you of the methods used for processing (for example, collecting, using, and sharing) your personal data through this website (hereinafter referred to as the ’Website’) and through the use of the related services, such as [Google Ads, Facebook Ads, tawk.to] (hereinafter referred to as the ’Services’) in accordance with the applicable laws and regulations on personal data protection, especially: (i) Regulation (EU) 2016/679 of 27 April 2016 (hereinafter referred to as ’GDPR’), that entered into effect on 25 May 2018; (ii) any other legislation that is applicable on Romanian territory; and (iii) any other regulatory act, degree, regulation or provision that may be adopted by a competent national or European supervisory authority (hereinafter collectively referred to as the ’applicable Data protection regulations’).

The company belongs to GROUPE MONNOYEUR, a French corporate group. The parent company is headquartered in France, Sainte-Denis, 117 Charles Michels Str. 93200.

1) What is the scope of this policy?

The company processes personal data (i.e., any information relating to an identified or identifiable person referred to as the ’Data Subject’) relating to you that are processed through the Website and for the use of the Services under the conditions set out in this policy (the ’Privacy policy’).

This Privacy policy and the Cookie policy (that is available here) refer to all the users, including those using the Website and the Services without being registered or without subscribing to a certain service (hereinafter collectively referred to as the ’Users’).

2) What types of personal data do we collect?

The company collects (1) the personal data that you voluntarily share with the Company and (2) the navigation personal data regarding the accessing and use of the Website and the Services. The Company collects the following information in particular:

  • Personal data that you voluntarily share with the Company: the Company may collect your personal data (for example, your first name, surname, e-mail address, address, telephone number, etc.) when you send us a request through an online form on the Website or when you use our Services;
  • Navigation data: when you access and use the Website or the Services, the Company may collect information about such visits. For example, in order to establish the connection with the Website or the Services, our servers receive and record information about the computer, device, and browser, that may include, without being limited to: the IP address, the type of browser, and other information about the computer’s hardware or software.  If you access the Website or the Services from a mobile phone or from another device, the Company may collect the device’s unique identifier, the location data, and other identification information about the respective device. Information may also be collected by using cookies and other tracking technologies (such as browser cookies, retargeting cookies, audience indicators, web beacons, and Adobe Flash technologies, etc.). Such technologies may also be used in order to collect and store information about the use of the Website or the Services, such as the pages that you visited, the online content that you viewed, the web searches that you carried out, and the ads that you viewed.  For more information, please read our Cookie policy, that is available here.
  • Third-party services: Services may be associated with websites of third-party companies that are not the Company’s affiliates and may include advertising, online content and features, games, newsletters, contests, or raffles, or apps developed by third-party companies. The company is not responsible for the practices of such third-party companies in terms of privacy. After leaving the Services or the Website or clicking on an ad, it’s your responsibility to check the privacy policy that applies to that service.

​3) For what purposes do we collect your personal data?

We process your personal data:

  • In order to allow you to use the Website and the Services;
  • In order to assess and improve our Services and the functionality of the Services;
  • In order to improve your experience of using the Website and the Services;
  • In order to provide customers with assistance and answer your questions;
  • In order to serve the interests of the Company; in certain cases, the Company may disclose your personal data, including when the Company considers in good faith that such processing is necessary in order to: (i) protect, exercise, or defend the rights, privacy, safety, security, or property of the Company or its employees, agents, and contractors (including the performance of our contracts and the application of the terms and conditions of use); (ii) protect the safety, privacy, and security of the users or of the public; (iii) protect against fraud or manage risks;
  • In order to fulfil our legal obligations (including the obligations related to the provision of services and the provision of information to consumers) or in order to respond to the requests of the public and government authorities;
  • In order to provide you with goods and/or services in accordance with a contract;

Subject to your consent, in order to send you commercial messages and/or our newsletter and in order to share your personal data with our trusted business partners, including other GROUPE MONNOYEUR entities, so that they can send you commercial messages.

4) Based on which legal basis do we process your personal data?  

The purposes of the processing set out in sections 3 (a) to 3 (e) and in section 3 (g) of this Privacy policy are, in principle, based on the data controller’s legitimate interest to ensure the operation of the Website, to answer the Users’ requests, and to provide the Services.

By way of exception: if you log in to a personal account/customer area of the Website as part of a service agreement with the Company, the processing of the personal data from this personal account is based on the agreement that you have concluded with the Company.

The purpose of the processing that is set out in section 3 (f) of this Privacy policy is based on the applicable legal and regulatory obligations.

The purpose of the processing that is set out in section 3 (h) of this Privacy policy is based on your consent, if necessary.

​5) How long are your personal data retained?

The Company keeps your personal data for as long as necessary in order to fulfil the purposes set out in section 3 above.

Your personal data are retained:

  • For the duration strictly necessary for the use of the Website or of the Services or for the needs of the Company and for a maximum duration of 3 years from the date when they were collected, in the absence of a contract with the Company for marketing purposes;
  • If a contract is concluded or an order is placed as part of the Services or otherwise, for the entire duration of the contractual relationship, after which the personal data are stored in intermediary archives for a duration corresponding to the possible warranty period, plus the applicable general legal limitation period (3 years);
  • In the case of data processed by the Company in order to comply with its legal obligations, for the duration necessary in order to fulfil such legal obligations;
  • In the case of data processed based on your consent, until the withdrawal of your consent;
  • For the necessary period, as set out in the Cookie policy, that is available here.

​6) How do we process your personal data?

The personal data are processed both manually and electronically and they are protected using appropriate security measures. In this regard, even though the Company uses appropriate administrative, technical, and organisational measures in order to protect the personal data against theft, loss, unauthorised use, disclosure, or modification, we cannot guarantee that it shall be able to protect the data against all of the existing IT risks.

7) Who has access to your personal data?

In order to process your personal data for the purposes set out in section 3 of this Privacy policy, they are communicated internally, within the Company, to the customer service, the marketing/trade department, and the communication department. The Company may also disclose your personal data to the following recipients:

Other GROUPE MONNOYEUR entities, as appropriate ();

Third-party service providers, subcontractors (for example, IT service providers, providers of services that are related to the Services – including, without being limited to, experts, consultants, and lawyers, companies involved in potential mergers, divisions, or other transformations);

The competent national authorities, in order to comply with the legislation in force, and any administrative or judicial authorities that may request this or that should have access to such data in the context of an inspection or legal action;

Trusted business partners (for example: in order to allow them to send commercial messages to you).

​8) Are your personal data transmitted abroad?

Your personal data may be transferred to other GROUPE MONNOYEUR entities and to service providers acting on its behalf and located in the European Union.

We shall not carry out any transfer of personal data to countries outside the EEA.

9) Minors under the age of 16

The Website is not addressed and does not offer Services to people under the age of 16 and the Company does not knowingly collect personal data from people under the age of 16 or from minors in general.

10) What are the applicable security measures?

The Company implements all of the appropriate technical and organisational security measures in order to ensure a level of security for the personal data that is commensurate with the risk and, especially, in order to protect the data against accidental or illegal destruction, loss, damage, disclosure, or unauthorised access.

The same level of protection is contractually imposed by the Company on all of its subcontractors. Any Company employee who may have access to your personal data in the context of his or her duties commits to treating them as strictly confidential.

11) What are your rights with regard to the personal data?

In accordance with the applicable Data protection regulations, depending on the situation, you have the right to request access to your personal data or their rectification, erasure, or portability and to request the restriction of the processing of your personal data or to object to it, as well as the right to withdraw your consent at any time. You may exercise these rights by sending an e-mail to the following address: dpo@monnoyeur.com

However, we would like to note that your objection may, in practice and where applicable, impact or make it impossible to consider your request for information or registration or the use of the Services offered on the Website.

In addition, you have the right to lodge a complaint with a supervisory authority, such as the  Romanian National Supervisory Authority for the Processing of Personal Data, in case of a violation of the applicable Data protection regulations.

12) Modifications and updates

We are keeping our Privacy policy under regular review and we will publish any updates on this webpage.

This Privacy policy was last updated in March 2021.

13) Data protection officer

The Company has appointed a data protection officer (’DPO’) that you may contact if you have any questions with regard to the processing of your personal data and in order to exercise your rights.

DPO’s contact details: Mogosoaia, str.Morii nr. 5, jud. Ilfov, dpo@monnoyeur.com