Real experts on your side
A wise investment
Besides unmatched performance and efficiency, your CAT engine brings you one more equally important advantage: support available anytime and anywhere from Eneria which ensures productivity and safety throughout the life of your engine.
GOLD for Eneria Service
Caterpillar performs its annual assessment of all the dealers in terms of technical competence of personnel, organization, human resources, leadership skills within the company, training conducted, customer care, service planning activities (interventions in the field or in the workshop), documentation used etc..
In 2011, following the evaluation CAT, Eneria service received 827 points, in 2012-886 points and in 2013-915 points, placing us in the GOLD level.
What does this mean for you ?
All these are the criteria which seek satisfaction of our client, so we always strive to come to meet your needs with the highest level of quality and efficiency of services.
Efficiency and organization
To meet your requirements:
- Custom tailored services
- Convenient location near you
- Highly qualified technical team with experience in your application
- The best spare parts logistics in Romania
- Technical support in collaboration with the manufacturer
- Remote Monitoring System
- 24 hour service, 365 days a year, with a guaranteed response time,
we are organized:
- by technical fields: mechanical, electrical, automation;
- by application: diesel and gas generators, industrial engines, oil&gas, rail, marine;
- by geographical area;
- with dedicated staff for special contracts that require any particular intervention (maximum response time, difficult access etc.).